Business Development Executive

About the role

We are seeking a commercially minded Business Development Executive to help grow First Computing’s customer base and expand opportunities across the ServiceNow and enterprise IT services market. You will identify prospective customers, build relationships, qualify opportunities and communicate how our services can solve real business problems.

Key responsibilities

• Identify and research prospective customers across relevant UK industries.
• Generate opportunities through targeted outreach, networking, referrals and appropriate channels.
• Engage with IT Directors, CIOs, ITSM leaders, procurement teams and decision-makers.
• Understand challenges involving ServiceNow, ITSM, workflow automation, SAM and IT cost optimisation.
• Explain First Computing services and value in customer-focused language.
• Qualify leads, assess requirements and arrange discovery meetings.
• Develop and maintain a healthy sales pipeline.
• Manage prospects and sales activities using company CRM processes.
• Prepare proposals and presentations with technical colleagues.
• Coordinate with consultants and developers to capture requirements accurately.
• Maintain follow-ups and build customer relationships.
• Track pipeline activity and progress against agreed commercial targets.
• Monitor market developments and growth opportunities.

Required skills and experience

• Experience in B2B business development, sales, lead generation or account development.
• Strong communication, presentation and relationship-building skills.
• Confidence with professional and senior stakeholders.
• Ability to research accounts, qualify prospects and identify opportunities.
• Good organisation and ability to manage multiple opportunities.
• Commercially focused, proactive and results-oriented mindset.
• Comfortable with CRM systems and accurate pipeline records.
• Ability to explain technology services in terms of business value.

Desirable skills

• Experience selling IT services, software, SaaS or technology consultancy.
• Familiarity with ServiceNow, ITSM, ITAM, SAM Pro or workflow automation.
• Experience selling to enterprise or mid-market organisations.
• Understanding of consultative and solution-based selling.
• Experience preparing proposals and supporting the full sales cycle.
• Professional network in UK technology or IT leadership communities.