Productized Services for ServiceNow
Discover three outcome-driven ServiceNow offerings, each designed for rapid deployment, measurable improvement, and predictable cost control. Choose the tier that aligns with your maturity, goals, and transformation pace.
Ignite Service Desk
Launch a high-performance ITSM foundation in just 30 days.
From £X,XXX / month
- Pre-built workflows for Incident & Request with OLAs/SLAs.
- Service Catalog (10 items) with approval chains and fulfilment routing.
- KCS-ready Knowledge Base with self-service deflection tracking.
- Dashboards for SLA compliance, backlog visibility, and team performance.
- Governance controls for roles, ACL hygiene, and update set management.
Accelerate Automation
Scale IT operations with workflow orchestration and AI insights.
From £X,XXX / month
- Automate repetitive service requests and change approvals.
- Integrate discovery data into CMDB with accuracy validation.
- Orchestration for password resets, onboarding, and system updates.
- Predictive analytics for incident trends and change risk scoring.
- Performance dashboards aligned with ITIL KPIs.
Elevate Intelligence
Transform your ServiceNow platform into a data-driven powerhouse.
From £X,XXX / month
- Custom dashboards for service health, cost, and customer satisfaction.
- Integration with third-party systems for unified reporting.
- Automated KPI tracking and trend analysis for continuous improvement.
- Quarterly health checks and roadmap recommendations.
- Governance framework for platform performance and ROI.